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Frequently Asked Questions

1. Ordering and Shipping

To place an order, simply browse our website, select the desired products, and follow the checkout process. If you encounter any issues, our customer support team is ready to assist you.

We offer standard and expedited shipping options. Shipping costs and delivery times vary based on your location. For more details, please refer to our Shipping and Delivery Policy

2. Returns and Exchanges

If you're not satisfied with your purchase, please refer to our Returns and Exchanges Policy for detailed instructions on initiating a return or exchange.

Our return policy outlines the conditions and timeframe for returns. Please visit our Returns and Exchanges Policy for complete details.

3. Product Information

Yes, all our products are authentic and manufactured to the highest quality standards. B.S. Sports is an official vendor for the Board of Control for Cricket in India (BCCI) and recognized by the International Cricket Council (ICC).

Yes, we offer customization options for team jerseys and sportswear. Contact our customer support team or check our Customization Services page for more information.

4. Account Management

Creating an account is easy! Click on the "Sign Up" or "Create Account" link on our website and follow the prompts. For existing customers, simply log in using your credentials.

Log in to your account, go to the "Account Settings" page, and update your information as needed. If you face any issues, feel free to contact our customer support.

5. Contact and Support

You can contact us through email at help@bssports.com or by phone at [+91 8595823985]. For more contact options, visit our Contact Us page.

Our customer support team is available Monday to Friday from 9:00 AM to 6:00 PM (IST). We strive to respond to inquiries within 24 hours during business days.

If you have any additional questions or concerns, feel free to reach out to our customer support team. Thank you for choosing B.S. Sports!